(From the CBE website)
Alberta schools are required to make every reasonable effort at the school and district level to resolve concerns collaboratively with you as parents. Despite these efforts, when you do not agree with a decision related to your child’s educational programming at school, your first step is to talk to the teacher to try to resolve the concern together. If that fails, your next step is to talk to the school’s principal or assistant principal. Together with the teacher and school administration, you should be able to resolve most issues that affect your child at school.
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